Privacy Policy

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name
• Work email address
• Company
• Information included in messages or inquiries you send us
• Product or service interests
• Pages or products for which you request access

For example, we collect information when you submit a contact form, request a demo, contact ESC, or provide your email address to access certain product pages.

Product Access

Certain ESC product information may require you to provide a work email address.

When you request access, we may record information such as the product or page you requested, your first product interest, subsequent product interests, the date of your request, and related access activity.

We may send you a secure link that allows you to access the requested content without creating a traditional password-based account.

Website and Technical Information

When you visit our website, our website infrastructure may process technical information necessary to deliver, secure, and operate the site. This may include information such as:

• IP address
• Browser and device type
• Operating system
• Requested pages
• Referring website or domain
• Date and time of requests
• Basic network and security information

We may also collect information about how visitors interact with the website when analytics consent has been provided, as described below.

2. How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Provide access to requested product information
• Communicate with prospective and existing clients
• Understand which ESC products, services, and content are of interest to visitors
• Improve our website, products, services, and marketing
• Measure website performance and engagement
• Maintain the security and reliability of our website
• Diagnose technical issues
• Prevent abuse, fraud, or unauthorized access
• Comply with applicable legal obligations

If you contact ESC or request access to ESC product information, we may use the information you provide to follow up with you regarding your request and related ESC products or services.

3. Google Analytics

We use Google Analytics 4 ("Google Analytics") to help us understand how visitors use our website.

When analytics is enabled, Google Analytics may collect information about website interactions, such as pages viewed, navigation activity, referring sources, campaign information, device and browser information, and approximate geographic information.

ESC has configured the website so that Google Analytics does not load or transmit analytics information until analytics consent is granted through our website's privacy controls.

We do not intentionally send names, email addresses, company names, form messages, magic-link tokens, or other directly identifying form information to Google Analytics.

Google may process Analytics information in accordance with its own privacy policies and terms.

You may decline analytics when first visiting the website or change your analytics preference later using the privacy controls available on the site.

4. Cookies and Local Storage

Our website may use cookies, browser storage, and similar technologies for necessary website functionality and, when permitted, analytics.

Necessary technologies may be used for purposes such as:

• Remembering product-access status
• Maintaining security
• Supporting website functionality
• Remembering privacy choices

We may also temporarily store limited, non-identifying campaign attribution information in your browser session, such as UTM campaign parameters and the referring domain. This allows us to preserve the source of a visit if analytics consent is provided later during the same browsing session.

This information is not sent to Google Analytics before analytics consent is granted.

Analytics cookies or storage associated with Google Analytics are not enabled by ESC until you provide analytics consent.

5. Wix

ESC uses Wix for certain website business and content-management functions.

Information submitted through ESC contact and product-access experiences may be synchronized with ESC's Wix contact-management system. This may include information such as your name, work email address, company, inquiry, product interests, and related contact history.

ESC also uses Wix to manage editorial content published in the Perspectives section of the website.

Wix may process information on our behalf in accordance with its applicable terms and privacy practices.

6. Cloudflare

Our website uses Cloudflare for website hosting, delivery, performance, and security services.

As part of providing these services, Cloudflare may process technical information associated with requests to our website, including IP addresses and network traffic information.

Cloudflare processes information in accordance with its applicable terms and privacy practices.

7. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our website and business, including providers of:

• Website infrastructure and hosting
• Analytics
• Customer relationship management
• Email delivery
• Website content management
• Security and technical services

These providers may process information as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect ESC's rights or property, protect the safety of users or others, investigate fraud or abuse, or enforce agreements.

8. Business Communications

If you contact ESC, request information, request a demo, or request access to ESC product content, we may contact you regarding your inquiry and related ESC products or services.

Where required by applicable law, we will provide appropriate methods to opt out of marketing communications.

You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications or by contacting us.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business records, responding to inquiries, managing prospective and existing client relationships, maintaining security, and satisfying legal or regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, website, or information-storage system can be guaranteed to be completely secure.

11. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information under applicable privacy law.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You may also:

• Decline optional website analytics
• Change your analytics preference through the website's privacy controls
• Unsubscribe from marketing communications
• Contact us regarding information we maintain about you

We may need to verify your identity before fulfilling certain privacy requests.

12. Children's Privacy

This website is intended for business and professional audiences and is not directed to children.

We do not knowingly collect personal information from children under 13 through this website.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

ESC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

ESC Strategy Group LLC
Email: info@escstrategygroup.com
Website: escstrategygroup.com